For BPO Partners

Move Up or Get Squeezed

AI isn't here to replace you - it's your expansion strategy. Trelent helps you reach the high-value workflows you've never been able to touch.

The Opportunity

Your client's board is asking about AI.

Right now, in every one of your client organizations, the board is asking the CEO: “What's our AI strategy?” This is a performance question, not a technical question, and one that cascades down to you.

1

The board asks the CEO

“What's our AI strategy? How are we staying competitive?”

2

The CEO asks the VP of CX

“What are we doing? Where can we apply this?”

3

The VP of CX asks you

“What are you doing about AI? Can you help us here?”

That's your lead. And it's a big one, with three layers of buy-in already above it.

The Framework

How workflows stack up in your client's business

The bottom two layers are threats. The top two are opportunity—and currently out of reach. Until now.

Highest Value • Your Expansion

Unique + Domain Expertise

Work that's specific to them, requiring real domain knowledge. Too custom for BPOs to touch—until now.

High Value • Your Expansion

Regulated + Controlled

Compliance-heavy workflows with strict process requirements. Hard to serve profitably—until now.

Re-pricing Pressure

Standardized + Language-Based

AI exists, so clients expect it to cost less. Your margins get squeezed even if you keep the contract.

Existential Risk

High-Volume + Low-Complexity

AI introduces self-service risk. Clients deploy chatbots and handle it themselves. This work is leaving the market.

We've Done This

Trelent gets you there.

Same pattern every time: sensitive data, real stakes, automation that wasn't possible before.

Loan Marketing: Automated 60% of application reviews—fraud detection on standard documents, sensitive financial data, human review on edge cases.
Family Law: Automated financial disclosures—scanning client documents, finding balances on key dates, building evidence packages with human confirmation.
Financial Services: Cut client onboarding from months to hours—reading 200-page manuals, transforming proprietary content into actionable workflows.
The Partnership

You intro. We land. We expand. You learn and earn.

Introduce us to a client with a regulated or controlled workflow. We land there, prove value, build trust. Then we expand into their unique, domain-expertise work. You earn ongoing revenue on every deal and gain visibility into high-value patterns across your client base.

Self-Hosted

We deploy inside your client's environment. Data never leaves their network. That's how we pass compliance review on day one.

Embedded Team

We don't hand them a toolkit. Our engineers embed for 1-2 weeks and build directly with their team. Real solutions, fast.

Outcome Pricing

We don't charge for seats or tokens. We earn when they see results. Incentives stay aligned.

Why this matters for you

Outsource Consultants-backed revenue share on every deal
Deepen client relationships by solving problems you couldn't touch before
Intelligence about where high-value work lives
Patterns you can replicate across your client base

Think of one client.

Someone with a sensitive workflow—something they're still doing manually. Maybe it's compliance-heavy. Maybe it's just messy and unique. Something you've never been able to help with. That's your first intro.

© Trelent Inc. 2026